NPS® Survey Template

Measure customer satisfaction in style with a personal and engaging video feedback form.

Get started for free.

Check in on your customers and check out how your products and services stack up against the competition with this Net Promoter Score® (NPS®) survey template.


Get scored

This feedback survey template starts with an NPS® answer type to collect a feedback score from your customers.


Learn more

You can use conditional logic to send respondents down different paths depending on the score they chose. That means you can ask them for deeper feedback via video, audio, or text.


Collect contacts

Close it out by thanking respondents for their feedback and asking them if they’d be happy leaving their contact details so you can follow up with them later.


Is the NPS® survey template free?

The NPS® answer type is available on all our paid plans. If you want to use this handy feature to get customer feedback, you'll need to upgrade your account. You can of course sign up for free using this template and give it a spin before you decide.

Can I embed my NPS® survey videoask on my website?

Can I keep track of my score within VideoAsk?

Make it part of your workflow

Connect VideoAsk to over 1,500 applications through Zapier, or use our API and webhooks.

Watch the feedback roll in